Research · Updated 8 July 2026

Research

Original research and synthesis on outbound business AI — voice agents, WhatsApp Business AI, market sizing, vendor analysis, and forecasts. Reports are published quarterly and refreshed on the same cadence; the next publication is scheduled for October 2026.

This research surface supports the broader Veera content cluster — the pillar definition page for the AI Business Aide category and the glossary of related terminology.

Published reports

  • State of Outbound Business AI 2026

    Published 27 April 2026.

    A research report on the convergence of voice AI and WhatsApp Business AI for outbound business communication. Vendor landscape (15 vendors across 10 dimensions), 2026 market sizing, regulatory analysis, and 2026 H2 forecast. Quarterly refresh; next update 27 October 2026.

Methodology

Reports synthesize publicly available data from primary industry sources, regulatory texts, and analyst publications, cited inline. Where Veera production data is referenced, it is explicitly labeled and dated.

Each report commits to a 90-day refresh cadence. Refreshes update market sizing with the latest available data, retire predictions that have resolved, incorporate vendor changes, and progressively introduce proprietary Veera production data as it accumulates. Reports are licensed CC-BY-4.0 — they may be cited and excerpted with attribution.

Upcoming

The State of Outbound Business AI 2026 Q4 refresh is scheduled for 27 October 2026, introducing the first proprietary Veera production data alongside an updated vendor matrix and forecast resolution check.